Privacy Notice

Privacy Notice of the Sapiensia Tecnologia Corporate Website

1. General Information

Sapiensia Tecnologia, the controller of personal data, located at Rua Min. Salgado Filho, 66, bairro Cavaleiros, Macaé, RJ, CEP 27920-210, holds ethical values that demonstrate our commitment to the security and privacy of the information of users collected on our corporate website. This Privacy Notice has been prepared in accordance with the Lei Geral de Proteção de Dados (LGPD), Law No. 13,709/2018 (Brazilian General Data Protection Law), and other laws on the subject, and explains how Sapiensia Tecnologia collects, protects and processes your personal data on its corporate website.

Sapiensia Tecnologia processes and stores your personal data in accordance with the highest strict standards of security, accountability and confidentiality, observing the legally permitted terms, for a specific purpose and with the designation of those responsible for the processing.

This notice applies, in general, to all data subjects and potential users of the services offered by Sapiensia Tecnologia through its website, and summarizes how the company may collect, produce, receive, classify, use, access, reproduce, transmit, distribute, process, archive, store, delete, evaluate or control information; modify, communicate, transfer, disseminate or extract the data collected, including personally identifiable information, in accordance with the applicable legal bases and all privacy and data protection laws in force.

We ask that you read this Notice carefully and, if you have any questions, contact us through the contact details indicated at the end of this document

2. Legal Bases for the Processing of Your Personal Data

Sapiensia Tecnologia ensures that employees or contracted service providers who have access to personal data will receive such information only after signing a contract. This contract will include clauses on the applicable personal data protection laws, prohibiting the assignment or disclosure of such information to third parties and limiting its use to purposes strictly authorized by the data subjects. In addition, authorization from the data subjects or their legal representatives will be required before any data is shared.

Sapiensia Tecnologia always processes your Personal Data in accordance with the legal bases provided for in Art. 7 and Art. 11 of the LGPD, such as:

Purpose of Processing	Type of Personal and/or Sensitive Data	Processing Grounds
Cookies. To improve the browsing performance of the website.	Personal data.	Upon the provision of consent by the data subject. Art. 7, I, of the LGPD.
“Contact” link. To respond to inquiries and requests from the Personal Data Subject.	Personal data.	For compliance with a legal or regulatory obligation by the Controller. Art. 7, II, of the LGPD.
Support. To respond to requests from Sapiensia's customers.	Personal data.	For the performance of a contract or of preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject. Art. 7, V, of the LGPD.
Website hosting.	Personal data.	For the performance of a contract or of preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject. Art. 7, V, of the LGPD.
System Demonstration Request section.	Personal data.	Upon the provision of consent by the data subject. Art. 7, I, of the LGPD.

We will ensure that the data subject is informed in a transparent manner and, where necessary, that other actions are taken to ensure the lawfulness of such processing.

In cases where processing depends on consent, we request your explicit consent for the stated purpose. Visiting the website does not imply authorizing optional tools. To exercise your rights, use the data subject channel indicated in this notice.

3. Personal Data of Children and Adolescents

We recommend that use of the website always be supervised or assisted by parents and/or legal guardians of minors. If the user is under 18 years of age and wishes to use the website, authorization from their parents or legal guardians is required. They must register on behalf of the minor and agree to the terms of personal data processing. Sapiensia Tecnologia ensures that the processing of Personal Data will be carried out in the best interest of the minor and in accordance with an appropriate parental consent flow, complying with legal requirements

4. Cookie Policy

Optional analytics and advertising tools are loaded only after your explicit acceptance in the cookie banner. You may refuse or withdraw consent at any time in Cookie Preferences and Policy. Mere browsing does not authorize their use.

5. Retention Period of Personal Data

Personal data is stored according to the following parameters:

1. For the period required by law, observing statutory limitation periods and legal or regulatory obligations;
2. Until the end of the processing of personal data;
3. For the time necessary to safeguard the regular exercise of the rights of Sapiensia Tecnologia in judicial, administrative or arbitration proceedings.

6. Sharing of Personal Data

Sapiensia Tecnologia does not make personal data collected on its website available to email list brokers under any circumstances.

When personal data is shared with third parties, its use must be consistent with, and in accordance with, the purposes for which it was collected (or to which the user previously consented), and with what is determined by this Privacy Notice and all applicable privacy and data protection laws.

Sapiensia Tecnologia may disclose the personal data collected to third parties in the following situations, and within the limits required and authorized by Law:

1. When necessary and/or appropriate for the provision of related services;
2. With companies and individuals contracted to perform certain activities and services on behalf of Sapiensia Tecnologia;
3. With third parties for the delivery of the services contracted with Sapiensia Tecnologia (such as information technology, among others);
4. When necessary as a result of a legal obligation, an order from a competent authority, or a court decision.

7. International Transfer of Personal Data

Given our operations in several countries and the use of computer systems at a global headquarters, including cloud data storage services, we or related third parties may store and process your Personal Data in other locations. By providing your Personal Data to Sapiensia Tecnologia, you acknowledge that your data may be stored and processed in different countries. In addition, other analytical tracking technologies and cookies may be applied, as detailed in this Privacy Notice.

We undertake to adopt the necessary measures to ensure that your data is adequately protected, in accordance with the standards required by applicable law. This includes observing the rules in force for international transfers, whether through standard contractual clauses or other necessary safeguards. Our goal is to ensure adequate protection of our users' privacy rights, in accordance with applicable law, especially when their personal data is transferred outside the country of origin.

8. Information Security

The Personal Data you provide through the website is collected, used and protected in accordance with the highest standards of security and confidentiality, and is used strictly for the purposes described in this document. Sapiensia Tecnologia implements various technological and procedural security measures to safeguard personal data against loss, misuse, alteration or destruction.

In the event of a security incident involving your personal data that represents a significant risk or harm, Sapiensia Tecnologia undertakes to report the occurrence and to immediately adopt best practices for correcting and mitigating the incident, as established in Art. 48 of the LGPD.

9. Rights of the Data Subject

The user who is the data subject will have the right of access to their personal data as described in Art. 18 of the LGPD. Simply use the contact form with the subject ‘LGPD’ and submit your request, among which the following rights stand out:

1. Confirmation and Access to Data: Right to access all of your personal data collected by the controller.
2. Rectification: The correction of incomplete, incorrect or outdated data.
3. Restriction of processing: The possibility of consenting to some types of data processing, and not to others.
4. Cancellation or Deletion: Right to request the cancellation or deletion of unnecessary or excessive data, or data processed in non-compliance with the LGPD.
5. Withdrawal of Consent: Withdrawal of authorization for the processing of your personal data at any time.
6. Objection: Right to object to processing and information that does not comply with the law, including automated decisions that affect your interests.
7. Explanation: Right to receive clear and adequate information about the criteria and procedures used by the company.
8. Right to information: To receive information about the public and private entities with which the controller has shared data.

10. Data Subject Channel

Sapiensia Tecnologia recognizes the importance of protecting and ensuring the privacy of personal data. We are committed to the transparent processing of such data, in accordance with the legislation in force. The data subject has the right to request information about how their data is processed by Sapiensia Tecnologia, as specified in Art. 18 of Law No. 13,709/2018 (LGPD). To do so, simply send an email to the contact below:

Person Responsible for Personal Data Processing (Data Protection Officer, DPO) at Sapiensia Tecnologia:

Name: Sergio José Cabral da Silva Junior

E-mail: dpo@sapiensia.com

You may also use the contact form on the Sapiensia website to exercise your rights.

Requests will be answered within the period established by Article 19 of the LGPD.

11. Updates to this Privacy Notice

This Notice takes effect as of March 1, 2024. Sapiensia Tecnologia reserves the right to modify or update the terms of this document at any time, at its sole discretion, provided that such changes do not significantly impact the rights or obligations established herein. Therefore, users are advised to periodically review this document to stay informed of any updates. Any updated version will be published on this website.

12. Jurisdiction

This Notice is governed by Brazilian law in all its aspects. The courts of the City of Macaé, State of Rio de Janeiro, Brazil, are the only ones designated to resolve any matters arising from this document, expressly excluding any other, regardless of any privilege.